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However, the User satisfaction score is only calculated once a casino has 10 or more reviews. When determining the casino’s Safety Index, we consider all complaints received through our Complaint Resolution Center, as well as the complaints submitted through other websites and channels. To calculate a casino’s Safety Index, we use a complex formula that takes into account a plethora of information we have collected and evaluated in our review.

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The reviews are available on this page in the User reviews section. In case a casino is featured on a blacklist, including our own Casino Guru blacklist, it’s likely that the casino has committed wrongdoings towards its customers. Any past reviews of this company are no longer visible on Trustpilot.

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